Yes, absolutely! Every single gemstone available at SRC Collections is 100% natural, untreated (unless specifically mentioned), and lab-certified by government-recognized laboratories such as GIA (Gemological Institute of America), IGI (International Gemological Institute), and government-approved labs in India like GII (Gemological Institute of India) and GJEPC.

Along with each gemstone, we provide a physical certificate of authenticity that includes detailed information such as:

• Gemstone weight in carats and ratti
• Origin of the gemstone (Ceylon, Burma, Zambia, etc.)
• Treatment status (heated, unheated, treated, untreated)
• Chemical composition and refractive index
• Certificate number for online verification

We also recommend that our customers verify the certificate independently by visiting the laboratory's website and entering the certificate number. This ensures 100% transparency and trust. If for any reason a gemstone fails verification, we offer a complete refund with no questions asked.

Yes! We provide free astrology consultation with every gemstone and rudraksha purchase. Our team of experienced Vedic astrologers has over 15 years of combined expertise in analyzing birth charts (kundli) and recommending the right gemstones based on planetary positions and dasha periods.

Here is what our free consultation includes:

• Complete birth chart analysis (Janma Kundli)
• Identification of weak and strong planets
• Personalized gemstone recommendation with wearing method
• Best day, time and metal for wearing the stone
• Mantra and activation process guidance
• Follow-up support for 30 days post-purchase

To get your consultation, simply share your birth details (date, time, and place of birth) via WhatsApp after your purchase, and our astrologer will personally guide you within 24-48 hours. This service is 100% free — there are no hidden charges.

We offer a simple and customer-friendly 7-day return policy on all our products. If you are not satisfied with your purchase for any reason, you can return or exchange the product within 7 days of delivery.

Here are the key points of our policy:

• Return window: 7 days from delivery date
• Product must be in original condition with certificate and packaging
• Return shipping cost is borne by the customer (unless product is damaged/defective)
• Refunds are processed within 5-7 business days after receiving the returned product
• Refund is credited to the original payment method
• Exchange available for any other product of equal or higher value
• Customized or personalized items are not eligible for return

To initiate a return or exchange, please contact us via WhatsApp or email with your order number and reason for return. Our support team will guide you through the entire process and ensure a smooth experience.

Yes, we deliver to every pincode across India, including remote and rural areas. We partner with India Post, Blue Dart, Delhivery, and DTDC to ensure safe and reliable delivery of your precious products.

Our standard shipping timeline:

• Metro cities: 2-3 business days
• Tier 2 & 3 cities: 3-5 business days
• Remote areas: 5-7 business days
• Same day dispatch for orders placed before 2 PM

Free shipping is available on all orders above ₹999. For orders below ₹999, a flat shipping charge of ₹99 is applicable.

Every product is carefully packed in tamper-proof packaging with multiple layers of protection, including bubble wrap, shock-absorbing material, and a sealed box. You will also receive a tracking number via SMS and WhatsApp as soon as your order is dispatched, allowing you to track your package in real-time.

We accept multiple payment methods to make your shopping experience convenient. All payments are processed through PCI-DSS compliant secure gateways with 256-bit SSL encryption.

Available payment options:

• UPI: GPay, PhonePe, Paytm, BHIM, and all UPI apps
• Credit Cards: Visa, Mastercard, RuPay, American Express
• Debit Cards: All major banks supported
• Net Banking: All major Indian banks
• Wallets: Paytm, Amazon Pay, Mobikwik
• Cash on Delivery (COD): Available on orders up to ₹10,000
• EMI: Available on select cards for orders above ₹5,000

We do not store any payment information on our servers. All card details are securely handled by our payment gateway partners (Razorpay, PayPal). If you face any issue during payment, please contact our support team and we will help you immediately.

Choosing the right gemstone depends on your birth chart, planetary positions, and life goals. That is why we offer free consultation with our expert astrologers who will analyze your kundli and recommend the most suitable gemstone for you.

Here is a general guideline of which gemstone is associated with which planet:

• Ruby (Manik): Sun — for confidence, leadership, and success
• Pearl (Moti): Moon — for emotional stability and peace
• Red Coral (Moonga): Mars — for courage, energy, and strength
• Emerald (Panna): Mercury — for intelligence, communication, and business
• Yellow Sapphire (Pukhraj): Jupiter — for wisdom, wealth, and marriage
• Diamond (Heera): Venus — for luxury, love, and beauty
• Blue Sapphire (Neelam): Saturn — for discipline, career, and protection
• Hessonite (Gomed): Rahu — for removing obstacles and fears
• Cat's Eye (Lehsunia): Ketu — for spiritual growth and intuition

However, we strongly recommend consulting an astrologer before wearing any gemstone, as the wrong stone can have negative effects. Our team will guide you properly based on your individual chart.

Yes, all our rudraksha beads are 100% original, natural, and properly energized. We source our rudraksha directly from the Himalayan regions of Nepal and Java, where they grow naturally.

Here is what makes our rudraksha special:

• Directly sourced from Nepal and Java plantations
• Lab-tested for authenticity (X-ray verification available)
• Energized with proper Vedic mantras before dispatch
• Each bead comes with authenticity certificate
• Available in various mukhi (1 to 21 mukhi)
• Free energization puja on request

We also offer a lifetime authenticity guarantee on all rudraksha beads. If any bead is proven to be fake or treated, we will refund the entire amount along with compensation. Each purchase comes with detailed instructions on how to wear, clean, and energize your rudraksha for maximum benefit.

Absolutely! Once your order is placed, you will receive a confirmation on WhatsApp and email within 30 minutes. After your order is dispatched, you will receive a tracking number via SMS and WhatsApp, which you can use to track your package in real-time.

Here is the complete order journey:

• Step 1: Order placed — confirmation within 30 minutes
• Step 2: Payment verification — within 2 hours
• Step 3: Order packed & quality-checked — same day
• Step 4: Dispatched — you receive tracking number
• Step 5: In transit — track online at any time
• Step 6: Delivered — signature required for precious items

You can track your order anytime through our Order Tracking page or directly on the courier partner's website. For any queries, feel free to contact us on WhatsApp at +91 95427 27393.

Yes, we offer attractive wholesale and bulk order discounts for retailers, resellers, temples, and corporate gifting. Our wholesale program is designed for businesses who want to buy in large quantities at special prices.

Wholesale program details:

• Minimum order: ₹50,000 (flexible for genuine buyers)
• Discount: 15% to 40% off retail price (based on quantity)
• Custom branding available for orders above ₹1,00,000
• Dedicated account manager for wholesale clients
• Priority dispatch and free shipping on all wholesale orders
• Extended credit terms for verified businesses

We supply to over 500 retail stores across India. Whether you run a jewelry shop, spiritual store, or temple gift shop — we can cater to your bulk requirements with the same quality and authenticity that we are known for.

To enroll in our wholesale program, WhatsApp us at +91 95427 27393 with your business details and requirements, and our team will share a customized catalog and pricing with you.

SRC Collections has been serving customers since 2010 and has become one of India's most trusted destinations for certified gemstones, original rudraksha, and authentic puja items. Here is what sets us apart from other stores:

• 15+ years of trust with over 10,000+ happy customers
• 100% lab-certified products — no fake or synthetic stones
• Direct sourcing from mines and plantations — no middlemen
• Free astrology consultation by experienced Vedic astrologers
• Lifetime authenticity guarantee on all products
• Easy 7-day return policy — no questions asked
• Secure packaging with tamper-proof boxes
• Fast nationwide delivery with tracking support
• Personal customer support via WhatsApp and phone
• Fair pricing with transparent billing — no hidden charges

We don't just sell products — we build long-term relationships with our customers. Many of our customers have been with us for over a decade and continue to trust us for their gemstone and rudraksha needs. Every product we sell carries our personal promise of authenticity, quality, and ethical sourcing.